The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright

  • All content appearing on this Web site is the property of:
    Music Infusion
    Renee Duarte Kwiecinski



  • Use Of Site

  • Music Infusion will always offer the most competitive prices possible. But, due to unforeseen manufacturer informational updates and/or price increases, product content on these pages are subject to be updated without notice.

    Also, Music Infusion and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Music Infusion believes that customer conduct violates applicable law or is harmful to the interests of Music Infusion and its subsidiaries.



  • Privacy Policy

  • (To view this specific information, please select the "About Us" tab located at the top edge of this website.)



  • Shipping & Delivery

  • PLEASE NOTE:

    Your Shipping & Handling Costs will be calculated separately, based on your location. Music Infusion is committed to charging you ONLY what is charged to us from our vendor warehouses.

    You will receive your FINAL INVOICE TOTAL via email - at which time you will be asked to ACCEPT or DECLINE. Your order will not process & your card will not be charged until we receive your final approval.

    Product Availability Before Shipping:

    Inventory system updates vary according to our individual suppliers. Because of this variance, we are unable to guarantee your item(s) will be in stock at the time of the actual processing of your order. Our goal is to bring you these updates as quickly as possible and notify you in writing if any unforeseen changes have occurred. We suggest that you order a few weeks before you need your equipment. This will help protect you against "out-of-stock" items, carrier strikes, or back-order situations. We will call to confirm the shipping information you have selected. If you have an important deadline, please call Toll-Free 855-537-2788 to communicate that to us at the time or your order so that proper arrangements can be made.

    Shipping Destinations:

    At this time, Music Infusion ships merchandise only to locations within the continental United States and not to International locations. Nor does Music Infusion ship to Alaska, Hawaii, Puerto Rico, Guam or the US Virgin Islands.

    Shipping Carriers:

    Standard shipments will normally be sent via UPS Ground, FedEx Ground, or USPS Mail.

    Shipment Times and Expedited Shipping Charges:

    Items in stock typically ship out within 1 to 2 business days and originate from our various warehouses throughout the USA. For this reason, if you need expedited shipping, you must call us the same day of your order Toll-Free at 855-537-2788 and speak directly to one of our representatives. Or, if unavailable due to another caller, leave your name and contact number - and our representative will call you back shortly. Expedited shipping charges (based on time-frame needed and location shipped to) will then be recalculated and added accordingly to your final credit card total.

    You are welcome to call us for an exact shipping total before you finalize your order.

    Shipping Cost Exceptions:

    Unusually heavy or large items (such as amps, speakers, rack systems, large keyboards, bass drums, large cases, etc.) will warrant additional shipping charges. This is an unavoidable occurrence and we will contact you directly with any additional shipping cost amount before your order is actually shipped out. You will, therefore be given the option to completely finalize your order before the shipment process is activated.



  • Sales Tax

  • Music Infusion charges no Sales Tax except for items shipping to California-based customers.  Our current Sales Tax Rate is 7.75%.



  • Return Policy

  • Shipping Transit Policy:

    Music Infusion's warehouses utilize only well-known, proven shipping carriers (such as UPS, Fed Ex and USPS).  But, due to unforeseen circumstances, damage (although highly unlikely) could possibly occur during transit.  As with any shipment (whether received from us or any other company), it is your responsibility to thoroughly examine the box upon receipt from the carrier and to notify the carrier at that time of any noticable damage to the box & contents.  The risk of loss and title for all merchandise ordered on this Web-site pass to you when the merchandise is handed over to the shipping carrier.?   ?

    Important Notice:

    PLEASE KEEP ALL SHIPPING MATERIAL & BOX CONTENTS/PAPERWORK UNTIL YOU HAVE THOROUGHLY EXAMINED & TESTED THE FUNCTIONALITY OF YOUR PRODUCT(S).  PLEASE DO THIS EXAMINATION/TEST WITHIN 24-48 HOURS OF RECEIVING YOUR PRODUCT.  Music Infusion prides itself in selling only well-known, proven products.  If there is a rare occurance of any item with a manufacturer's defect,  you must notify Music Infusion of the details within 1 to 2 business days.  At that time, Music Infusion will make a determination as to whether or not the item(s) must be returned to us or directly to the manufacturer/supplier. 

    Depending on our supplier's policies, some items may or may not be returnable, so please order carefully!  Any items that ARE eligible for return that are not damaged from transit or considered having a manufacturer's defect, must be returned in perfect working order and esthetically in "new" condition. within 7 days.  There is a 15% Restocking Fee on all open-box returns. PLEASE NOTE: Any custom or non-inventory orders may also be subject to a 15% Restocking Fee and restriction on returns or exchanges.

    Due to certain legal and health restrictions, computer software (copyright legislation mandates no returns on opened software), books, videos, sheetmusic, songbooks, CDs, reeds, fog fluid, cleaning products, vintage items, opened strings, and tubes are not returnable, as are any items considered originally "out of stock" needing to be special ordered from a manufacturer. Any other product exceptions will be noted on customer receipts at time of purchase.

    Returns Preparation:

    Any returns must FIRST be approved by Music Infusion by calling Toll-Free 855-537-2788 and requesting a Return Authorization (RA) number. PLEASE NOTE: An appropriate shipping address will be provided for you at the time you receive your RA number. Merchandise must be returned undamaged in any original manufacturer's box and packaging. We recommend double-boxing your shipment for the best protection. You are responsible for merchandise until it safely reaches us. We are not responsible if your return merchandise gets lost in the mail. Returns lost during shipping may not be credited unless a tracking number is available. Approval for full refund based on condition of returned item is subject to final determination by Music Infusion.

    Returns Processing:

    Please allow approximately 2 weeks for returns to clear and process. Credit card purchases are credited back to the original credit card.

    Merchandise returned to Music Infusion must have the following:

    > A copy of the Sales Receipt with your Reason for Return.
    > All accessories: Power Adaptors, Cables, Connectors, mouthpieces, etc.
    > Any Owner's Manual.
    > Any Blank Warranty Card.
    > Original Manufacturer's Box and Packaging (DO NOT WRITE RA NUMBER ON THE BOX).
    > Boxes re-taped with CLEAR TAPE ONLY.
    > A Return Authorization (RA) number written ON THE SHIPPING LABEL ONLY.
    > Shipping Insurance (available through UPS/FedEx) for the full value of your purchase.
    > Obtain & retain a TRACKING NUMBER for your shipment. (We suggest UPS/FedEx for return shipments.)